Formitize is looking for a talented and experienced backend PHP developer to join our team located in Gregory Hills in Sydney’s South West. The right candidate should be fast learning and self-motivated. The role will be to help maintain our current monolithic SaaS platform and assist with support, bug fixes and integrations. The ability to troubleshoot, investigate and resolve issues ranging from simple to complex is essential. Whilst joining us at our office is an important part of our company and team culture, we offer flexible work from home arrangements.

Formitize is famous for our level of client care and support and that is all thanks to our Client Care Managers. The role of our Client Care Managers includes responding to Level 1 support requests from clients, engaging with Support and Engineering Teams where required to assist all clients in the successful use of Formitize. The role also includes identifying new products and services that could benefit clients to ensure they are making the most of what Formitize has available to help and to always be improving our Support touch points such as User Guides, Updates and Help Services. By providing an outstanding level of client care, you will convert our users from clients to advocates and there is no better promotion than word of mouth from happy advocates.

Formitize is looking to add to our Welcome Team. Welcome Team Associates play an important role as the “first impression” of Formitize as they are often the first team members to engage with our clients. We want new clients to feel welcome when they start with us and there is no better way then a friendly welcome call. Your role will be to contact new clients, welcome them to Formitize, understand their main challenges and direct them on the best client success path.

Formitize is looking for Client Success Managers to start as soon as possible in our Customer Success Team based at our state of the art offices in Gregory Hills.

Our clients come to us and start a free trial of our software. We want to make sure we give them a really warm welcome and then provide an amazing level of service as they setup and explore all the benefits of Formitize.

Our Client Success Managers play a really important role in engaging with our clients from day one.

The role includes welcoming new clients, understanding the challenge they are looking to solve, giving them a free guided tour around our software and answering any initial questions to help them get started.

It is an incredibly rewarding role. Our clients really appreciate the welcome and level of care we provide and are very grateful for how we help them improve their business.

You will be joining a team of really great people who care and want you to succeed while really enjoying your day and the office environment.

Naturally, you will be trained in all aspects of the solution and the role.

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Formitize is looking for someone to lead our Outbound Sales Team. As Outbound Sales Manager you will be leading the team of Outbound Sales Associates who will be contacting prospective clients of Formitize, promoting Formitize’s benefits and features and engaging clients to either start a Free Trial or engage in a Virtual Presentation. Your role will be to hit new outbound enquiry lead KPI’s while raising the awareness and value of Formitize and our solutions.

Formitize is looking for a Product Manager to oversee our Inspection Vertical solutions. Formitize have a range of dedicated vertical Products in the Inspections sector. As Product Manager you will be responsible for the awareness and growth of our vertical products within their respective industries. The Inspection Products include: Pest Control, Building Inspection and Pool Inspection. As the Product Manager you will be our face to the sectors and represent us an authority and thought leader in the industry.

Formitize has hundreds of Innovation Partners all over the world working in many different industries who recommend and promote Formitize solutions to their clients and contacts. Your role will be to grow the Partner Channel, develop and implement best of breed tools to assist our Partners in their promotion of Formitize and hit the lead flow and KPI revenue targets for the channel.

Formitize is looking to grow our Professional Services Team. Our Professional Services Managers play a key role in the successful setup, implementation and training of our clients. As a PSM you will be very hands on with both new clients onboarding and existing clients who are expanding their interaction with Formitize. The Professional Services Team also provide our client training services via virtual, inhouse and onsite sessions. The PSM team is supported by our Production and Engineering Teams to deliver incredible client solutions.

Formitize is looking for an Online Digital Marketing Manager for the paid advertising role. You will be responsible for the success of our online paid advertising program optimizing and refining all available opportunities to deliver KPI based lead targets. You will work directly with our Marketing and Design teams to optimize all touch points and maximize paid lead generation.

We are seeking a talented and motivated Junior Graphic Designer to join our creative team. The ideal candidate should have a strong portfolio showcasing their skills in both digital and print design. The successful candidate will play a critical role in executing visually appealing and impactful designs for a range of projects, from digital media to print materials.

Responsibilities:

• Collaborate with the creative team to conceptualize and execute design projects
• Design and produce various marketing materials, including brochures, flyers, presentations, and digital advertisements
• Work on digital design projects, such as social media posts, email campaigns, and website graphics
• Stay current with design trends and industry standards to produce innovative and effective designs
• Ensure designs are produced in a timely manner, meet project specifications, and are of the highest quality

We offer a dynamic and supportive work environment, competitive compensation, and opportunities for professional growth and development. If you are passionate about design and are ready to take the next step in your career, we encourage you to apply for this exciting opportunity.

Formitize is looking for an experienced Online Digital Marketing (SEO) Manager. You will be responsible for all non-paid digital marketing. All SEO related activities across all online channels.